Support.
Get help with a tool, a file or an issue.
Start with the Rasterloom product and setup guide.
Report an issue
Include your Rasterloom version, macOS version, Mac model and the shortest steps that reproduce the problem. An error message or screenshot helps. Please remove private content first.
Format support
Some PSD, SVG and PDF content requires raster fallbacks or isn’t supported. Review the supported formats and release notes.
App updates
Open Rasterloom → Check for Updates. You can also manage automatic checks in Settings → General.
Connect an assistant
Open Rasterloom → Settings → Connections to set up ChatGPT, Claude or another compatible MCP client. The connected client’s own privacy policies apply to information it receives. See how connected clients handle document information.
Connect ChatGPT or Claude, and edit a document. For ongoing design work, read the assistant workflow guide.
Find images in your library
Set up optional local descriptions and tags, or search text already detected in your images.
Privacy controls
Turn off Share anonymous diagnostics in Settings → General → Privacy. Here’s what it collects.